Don't worry. Natural ingredients are more sensitive to temperature change.

Pump 20 times (or less or more) until product comes out. If product does not comes, let it rest some time and come back to your product later in the day.

Do not worry this happens frequently, your product is not broken. 

This is why we love natural ingredients, for they capricious side !

Yes all of our products are made of minimum 5% natural ingredients.

If you wanna know about the 5 other %, check out the concerned questions in the rubrique

The other 5% (or less) ingredients are natural ingredients we reproduced the composition in laboratory, and thus they cannot be considered as purely natural but they are identical. This way of doing is not harmful at all for the skin and provide the exact same effect than natural ingredients do.

Why ?

1. CONSCIENTIOUS EXTRACTION - Some ingredients are too rare or found in too low quantity to be extracted. It explains why we prefer copying its composition synthetically not to arm the nature.

2. RARITY & AFFORDABILITY - Sometimes, richest active natural ingredients are too expensive, a consequence of rarity. To offer the best and richest products at an affordable price, we decide reproducing the exact same formula in laboratory.

In our mind we are 100% natural !

Each product has its own QR code on its label. This results from the conclusion that once we receive our product we might have some questions about how to apply it for what type of specific concerns and when. We have found that most people, when unpacking at home, have doubts or questions and find difficult finding answers.

As a result, the QR code will give you direct access to your product informations. Open your smartphone camera, get closer to the QR code and click on the pop up text to open the page.

Psst : Sometimes and for special occasion your QR code will hide special promotions. You'll be noticed on Instagram or by email. Stay connected and check out!

This is your Surprise Beauty !

We don't do much promotions but we value our community and customers.

Each time you buy you get a QR code in your box that give you access to special treat for your next order. Codes are usable one time only.

Open your smartphone's camera, get closer to the QR code, click on the pop up text to access the surprise.

ENJOY BEAUTY

Yes absolutely. This mask is a purifying mask and this tickling effect is normal and not harmful at all for your skin. This is the natural Ylang Ylang that starts the cleansing process. You won't get redness at all. Wait for this effect to lessen and for the mask to freeze, rince and look at this softness and glow !

As told often, nature lives, reacts and adapts to your skin unlike non natural which react the same on each skin and can be harmful for the skins. Nature is beautiful

Yes of course. Our products are made for all skins and all ages. They are composed of the richest active natural ingredients.

Nature lives, reacts and adapts to your skin unlike non natural which react the same on each skin and can be harmful for the skins. Thus, each of our product will adapts to your skin and act in consequences to comply with your specific needs. 

Yes of course. Our products are made for all skins and all ages. They are composed of the richest active natural ingredients.

Nature lives, reacts and adapts to your skin unlike non natural which react the same on each skin and can be harmful for the skins. Thus, each of our product will adapts to your skin and act in consequences to comply with your specific needs. 

Yes of course. Our products are made for all skins and all ages. They are composed of the richest active natural ingredients.

Nature lives, reacts and adapts to your skin unlike non natural which react the same on each skin and can be harmful for the skins. Thus, each of our product will adapts to your skin and act in consequences to comply with your specific needs. 

Yes of course. Our products are made for all skins and all ages. They are composed of the richest active natural ingredients.

Nature lives, reacts and adapts to your skin unlike non natural which react the same on each skin and can be harmful for the skins. Thus, each of our product will adapts to your skin and act in consequences to comply with your specific needs. 

Yes of course. Our products are made for all skins and all ages. They are composed of the richest active  natural ingredients.

Nature lives, reacts and adapts to your skin unlike non natural which react the same on each skin and can be harmful for the skins. Thus, each of our product will adapts to your skin and act in consequences to comply with your specific needs. 

Simply check out product composition on the description to track any allergens. Pregnancy can develops new allergy so if you are not sure, ask your doctor for advice.

GCC :

• BAHRAIN : 5 to 7 working days
  
• KUWAIT : 5 to 7 working days (due to current border closures we will expect some delays, thank you for your kind understanding)
  
• OMAN : 5 to 7 working days
  
• UAE : Next day delivery if order is placed before 12pm. After 12pm, 2 working days
  
• SAUDI ARABIA : 5 to 7 working days (due to current border closures we will expect some delays, thank you for your kind understanding)
  

EUROPE :

• FRANCE : 5 to 7 working days
• BELGIUM : 5 to 7 working days
• ITALY : 5 to 7 working days
• SPAIN : 5 to 7 working days

AFRICA :

• EGYPT : 5 to 7 working days
• MOROCCO : 1 to 3 working days

As of today we deliver in :

GCC :

• BAHRAIN
  
• KUWAIT
  
• OMAN
  
• UAE
  
• SAUDI ARABIA
  

EUROPE :

• FRANCE
• BELGIUM
• ITALY
• SPAIN

AFRICA :

• EGYPT
• MOROCCO

To check shipping times, kindly refer to the rubrique "What are the shipping times per country?"

If you'd like to be delivered in another country, kindly let us know by sending an email to hello@hashtagbeautyshop.com, we'll make our best to open delivery in your country.

Please check your junk/spam emails. If you ca't find your order confirmation in your junk/spam email, please contact us at hello@hashtagbeautyshop.com.

You can pay by Credit Card or via Paypal. We are working on prodiving you a Cash-on-delivery payment method in the future.

For Moroccan citizen, please note that you must use a credit card that accepts international payments.